Friday, December 23, 2005

Baumbach Electric's new van

I love small, quick jobs and easy-going clients. Bruce Baumbach, electrician, called me yesterday and asked if I would letter his van. Would I! And here it is, ready to go, 24 hours later!

I charged $300 to letter two sides and the back. If I take the time to actually price this out per the letter, plus layout and file prep and all the other "industry standard" upcharges, it ends up being a $485 job. Many of my clients act as if spending $500 is going to send them to the poorhouse. Don't whine-- getting your name out there on your vehicle is the most cost-effective marketing dollar you can spend. How come Bruce saved $185? One main reason: during our first telephone call, I got a tickle that told me he was going to be an easy client. He didn't want lots of designs thrown at him, he just needed letters on his van, with maybe some "contrasting color" to help his name jump out.

He trusted my choice of letterstyle, and respected the fact that if he wanted some "logo design" I was going to charge him my logo design rates. He didn't nit-pick about the color of blue I had in-stock. He has email access and could look at a layout as soon as I finished it. He showed up with the van at the time we agreed upon.

He's clearly been in business long enough to know that any job worth doing is worth doing "good enough." I really respect that. So Bruce got the steep "get the job done and don't bother me" discount.

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